Frequently Asked Questions
Each scent is uniquely inspired by nostalgic food scents from around the world. Our candles are hand-poured in small batches, using a premium blend of Soy wax and high-quality fragrance oils. Beyond fragrance, 5% of profits are donated to charities that nourish children, empower women, and bring light to off-grid communities.
We use 100% non-GMO, sustainably sourced soy wax — certified by the ProTerra Foundation and made in the EU.
Yes. Our candles use safe ingredients and all free from parabens and phthalates.
In the event that an order is shipped with a missing or incorrect address, the customer will be responsible for the shipping fee + return fee. This fee covers the expenses incurred by our shipping partner for handling the returned package. If you decide that you no longer want the order, we can issue a store credit for the total amount, excluding the original shipping fee. It is important to note that, as a small business, we are unable to absorb these costs. We greatly appreciate your understanding in this matter.
If your order has not yet been shipped and you notice an issue with the address, please send us immediately a message here, and we will do our best to fix the situation before the order is dispatched!
For the best experience:
Trim the wick to ¼ inch before each burn.
Allow the candle to burn until the wax melts evenly across the surface.
Avoid burning for more than 4 hours at a time.
Keep candles away from drafts, pets, and children.
Our soy wax is sustainably sourced as well as our glass jars being recyclable or reusable. Our postal and candle packaging is all recyclable too including all of the labels!
Absolutely.
There are many ways to remove leftover wax from your candle vessel but our two favourite options are:
Simply put your glass in the freezer for at least four hours. Use a butter knife to gently pry out the remaining wax and wick. Wipe off any remaining residue with wet paper towel.
Alternatively, carefully pour a small amount of very hot water directly into your vessels and wait approximately 30 minutes or until the wax is lifted and cooled on the surface. Remove the wax, use a butter knife to gently pry out the wick, wipe off any remaining residue with paper towel.
Never pour melted wax or water with wax residue down the drain to prevent clogging the pipe.
Once the wax has been cleaned, remove the labels and remember to recycle them.
Then simply clean out the jar with warm water and mild soap.
Our jars make elegant holders for flowers, makeup brushes, or desk accessories.
Currently, we ship within the UK only. We’re working on expanding worldwide shipping.
We can only accept returns on unused, unopened candles within 30 days of delivery. If your candle arrives damaged or incorrect, please contact us immediately, and we’ll make it right.
For any inquiries, please fill out the contact form on our website. We’ll get back to you within 1–2 business days.