Shipping and Returns Policy

We only ship to the  United Kingdom for now.

We aim to dispatch your order within 2 working days of ordering. We aim to deliver within 2-3 Working Days. All orders will be on a tracked service. Tracking is available once the order has been dispatched.

Standard Delivery: £3.99 (Free for orders over £30)  

UK Tracked Next Day Delivery (Mon-Fri only, order by 12 PM): £9.50

The Gourmet Scent Company Business Days: Monday – Friday (No dispatch on Saturdays, Sundays, or Bank/Public holidays)

Returns:

The Gourmet Scent Company accepts returns of unused items in their original packaging within 30 days of receipt. Please ensure the item is unused and in its original packaging to be eligible for a return.

 

Damaged Items: In the unlikely event that your package arrives damaged, please send us a message here within 14 days of purchase.

 

Return Shipping Costs: Customers are responsible for covering return shipping costs.

 

Address Issues: If an incorrect delivery address is entered at checkout or if a parcel goes unclaimed, the customer will need to cover postage charges for the package to be resent once it is returned to us.

 

Cancellations:

To cancel your order, please message us here Contact. with your order number.

(Please note that we can only cancel your order if it has not yet been shipped out.)

Refunds:

If a refund is issued, please note that the original shipping fee will not be included in the refunded amount.